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Booking Terms & Conditions

Thank you for choosing to dine with us. We look forward to welcoming you.

Dining Time

To ensure all guests enjoy their experience, we kindly ask that you respect the allocated dining time as tables may be reserved for other bookings.

  • Lunch bookings: 60 minutes

  • Dinner bookings: 75 minutes

Late Arrivals

If you are running late, please let us know. We will hold your table for up to 10 minutes after your booking time. After this time, the table may be released.

Cancellation Policy

A pre-authorisation is required to secure your booking. No charge will be made at the time of booking.

If you cancel within 24 hours of your reservation or do not show up, a $75 per person no-show fee will be charged to the card provided.

Group Bookings

For bookings of 5 or more guests, please contact us by email at

itadakimasuonigiri@gmail.com.

Surcharges

A 10% surcharge applies on Sundays and a 15% surcharge applies on Public Holidays.

BYO Policy

We are a fully licensed venue and do not offer BYO.